maher jaber

Commercial Operations Professional | Trade Execution & Field Sales Performance

Jordan

Profile summary

Accomplished commercial operations professional with 8 years of experience in trade execution, sales performance management, and data analytics within fast-moving consumer goods distribution. Designing territory dashboards, optimizing routing across extensive sales networks, and building automated reporting solutions that reduce manual effort. Expertise in sales planning, KPI framework implementation, and cross-functional collaboration to support commercial decision-making. Dedicated to delivering data-driven insights and operational efficiency.

Career highlights

Territory Coverage and Routing: Identified 1,200+ uncovered outlets through GPS gap analysis and built dashboards for 80+ sales routes to support field execution.

Sales Force Performance Management: Designed KPI scorecards tracking productivity and strike rate used by area managers to coach 60+ field representatives.

Reporting Automation and BI: Created 15+ Power BI dashboards and automated recurring reports, reducing manual reporting effort by ~40% across operations.

AI and Commercial Analytics Certification: Completed official certification in Claude 101 AI fundamentals covering prompt engineering and practical application in commercial workflows.

Key skills

Technicaldormant outlet reactivation
ProfessionalTerritory design route optimization coverage gap analysis and field execution monitoring Sales Force Performance Management: KPI scorecards and performance frameworks enabling area managers to coach and manage 60+ field representatives Outlet segmentation and merchandising standards compliance Sales target setting quarterly business reviews S&OP support and promotional/trade investment evaluation Daily collaboration with Sales Trade Marketing Finance Supply Chain and Planning Power BI DAX semantic models and AI-augmented analytics to support commercial decisions route planning KPI frameworks sales force effectiveness market Power BI Desktop & Service Power Query Workspace & Dataset Management Advanced Excel (Pivot Tables, XLOOKUP, Macros) ERP Data Integration Geo-Analytics Claude AI for commercial analysis AI-augmented Power BI workflows prompt engineering for analytics FMCG / Tobacco distribution Trade Execution & Coverage Management: Outlet segmentation Commercial & Strategic Planning: Sales target setting Cross-Functional Stakeholder Management: Daily collaboration with Sales Business Intelligence & Reporting: Power BI Commercial & Sales Operations: Territory design Data & Analytics: Advanced Excel (Pivot Tables, XLOOKUP, Macros) AI & Automation: Claude AI for commercial analysis

Professional experience

Sales & Business Intelligence Analyst - Commercial OperationsFeb 2018 - Present
Al Robban Trading Company (Exclusive Distributor of Philip Morris International)Amman, Jordan

Directs commercial operations and business intelligence reporting for a nationwide distribution network, managing data flows across ERP, GPS, and field systems while reporting directly to commercial leadership. Coordinates across sales, trade marketing, and finance to drive territory coverage and operational execution.

  • Designed 15+ interactive Power BI dashboards covering sales performance, distribution coverage, KPI scorecards, and territory analytics, used daily by sales leadership.
  • Automated recurring sales, coverage, and execution reports, reducing manual reporting effort by ~40% and accelerating decision turnaround from days to hours.
  • Transformed raw ERP, outlet, and GPS data into structured business-ready datasets with ~98% accuracy, establishing single sources of truth used across departments.
  • Built territory-level dashboards that informed re-routing decisions across 80+ sales routes, contributing to higher daily outlet visits per representative.
  • Integrated Claude AI into Power BI workflows for advanced territory analysis, outlet-level pattern detection, and natural-language commercial recommendations.
Claude 101 - AI FundamentalsMay 2026 - Present
Anthropic

Completed Anthropic's official Claude 101 certification covering AI capabilities, prompt engineering, and practical AI application in commercial workflows.

Microsoft Power BI - Applied SkillsJan 2026 - Present
Microsoft

Dashboards, semantic models, data acquisition, workspace management, and report design.

Microsoft Power BI - Professional Training, 30 HoursDec 2025 - Jan 2026
Pioneers Academy

Hands-on training in dashboards, data modeling, reporting, and business analytics.

Key Performance Indicators (KPIs) ExpertNov 2025 - Present
Manageperts

KPI design, performance measurement, and commercial performance analysis.

KPI Expert Training Program, 28 HoursDec 2025 - Present
German Jordanian University - TCC

KPI frameworks, forecasting, and operational efficiency for sales and commercial teams.

Education

Bachelor's DegreeSep 2013 - Jun 2017
Philadelphia University

Accounting

  • Amman, Jordan

Certifications

Key Performance Indicators (KPIs) Expert (Manageperts, Nov 2025) - KPI design, performance measurement, and commercial performance analysis.KPIs

Languages

Arabic · Native

English · Professional